Privacy Policy
Welcome to Castle Pump & Electric
Castle Pump & Electric (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://castlepumpelectric.com, use our services, or engage with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
Personal Data
We may collect personally identifiable information that you provide to us when you:
Register or book services on our site
Subscribe to our newsletter
Contact us for customer support
Participate in surveys or promotional activities
Personal data may include, but is not limited to:
Name
Email Address
Phone Number
Address
Payment Information
Non-Personal Data
We may also collect non-personal information that does not identify you, such as:
Browser type and version
Operating system
Referring website
Pages you view on our site
The time and date of your visit
Other diagnostic data
2. How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionalities
Communicate with you, either directly or through one of our partners, including for customer service, updates, and promotional purposes
Process your transactions and send purchase confirmations and invoices
Send you text messages and emails
Detect and prevent fraud
Comply with legal obligations
3. How We Share Your Information
We may share your information in the following ways:
Service Providers
With third-party providers that help us deliver services such as payment processing, email delivery, and analytics.
Business Transfers
In connection with any merger, sale, or acquisition of our business.
Third-Party Advertising
With advertising partners who may use cookies to display relevant ads.
Law Enforcement
If required by law or to protect our rights, safety, or the public.
4. Security of Your Information
We implement administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have rights including:
Access to your data
Correction of inaccurate data
Deletion of your data
Restriction of processing
Objection to processing
Data portability
To exercise these rights, contact us using the information below. We will respond within 30 days.
6. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us information, please contact us and we will delete it.
7. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with the updated effective date. Please review it regularly.
8. Cookie Policy & Tracking Technologies (CCPA/CDPA Compliance)
We use cookies to enhance your experience and deliver personalized ads.
Types of Cookies
Essential: For core functionality
Analytics: To track site usage
Advertising: For personalized ads
Session: Temporary cookies
Persistent: Remain until deleted or expired
Your Rights Under CCPA/CDPA
You may:
Opt out of the sale/sharing of your personal data
Disable non-essential cookies via our banner or browser
Request a list of tracking technologies used
To exercise these rights:
Click “Cookie Preferences” in the footer
Use browser privacy settings
Visit:
Contact us at Pr**********@**ve.com or (509) 580-0470
Do Not Track (DNT)
We do not currently respond to DNT signals.
Data Retention
Session cookies: Until browser closes
Persistent cookies: Up to 24 months
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: Pr**********@**ve.com
📞 Phone: (509) 580-0470
📬 Mail: 911 S 1st Ave, Yakima, WA 98902, United States